POLICIES

 

Payment Policies:

North Bay Speech is generally a private pay practice and payment is due prior to or at the time of service by check or via PayPal. Upon request, clients can be provided with a superbill with the appropriate diagnostic and treatment codes that you may use to submit to insurance. Additionally, North Bay Speech is currently accepting limited Kaiser Permanente contracts. Please see the FAQ for additional information on insurance coverage and billing.

Cancellation Policy:

To cancel your appointment, please contact Jill at 415-450-9526 or email her at jill@northbayspeech.com. There is a 24 hour cancellation policy. If notice of cancellation is not received 24 hours prior to an appointment, you will be charged for the missed session. Illnesses are considered an excused absence. No-shows are charged in full. Two consecutive cancelled sessions may result in a lost therapy slot and placement on a waitlist for rescheduling.